What is a patient participation group?
A patient participation group (PPG) is made up of volunteers from patients and carers of patients registered at a GP practice. PPGs meet regularly and work in partnership with the practice staff and doctors to ensure the practice deliver high quality and responsive care.
Why are patient participation groups important?
PPGs offer a way for patients and practice staff to talk to each other, to share experiences and ideas, and to work together to improve patient experience at the practice. Doctors and practice staff don’t have the experience of actually being patients at the practice – patients do. This means that patients can use their own experiences to identify ways to improve the service that staff might not be in a position to see.
The main purpose of a PPG is to represent patients’ views and work with the practice to make changes. But some PPGs also volunteer to carry out other activities such as health promotion events, acting as advocates to encourage other patients to take responsibility for their own health, setting up support groups, promoting practice services, sharing information and more.
I’m a patient, how can I join my patient participation group?
If you want to join your patient participation group speak to the staff at your practice who will advise you on how to join and become an active member of their PPG. We hold regular meetings where we provide updates on services, practice news and also give the opportunity for you to provide us with feedback to help us improve or care.